Technology executive who delivers measurable business impact. 25 years building and scaling engineering organizations that transform enterprises. I maintain deep architectural engagement to ensure strategy remains grounded in execution reality.
Director at Ally Financial leading 7 teams (53 engineers) with $8M budget accountability. Architecting Atlas—a strategic vision for an Enterprise Intelligence Platform unifying customer behavioral data, organizational knowledge, and regulatory awareness into a shared Intelligence Layer for AI agents. Prototyped core components and presenting regularly to senior technical leadership. Delivered $3M+ annual savings through real-time customer intelligence. Collaborating cross-functionally with Cybersecurity, Product, Risk, EA, and AWS Solutions Architects.
Strategic Impact
Architected platforms processing 100M+ customer interactions with sub-100ms response times monitoring 5.2M customers in real-time. Achieved 1,600% performance improvements at Charles Schwab and scaled systems to 60M peak daily transactions at Lowe's with zero incidents. Built enterprise developer community of 360 members from zero. Currently leading 7 teams, 53 engineers with $8M budget and 99.99% platform uptime.
Core Competencies
Strategic Leadership
Technical Expertise
Professional Experience
Director of Software Engineering
Ally Financial
Leading 7 engineering teams (53 engineers) with $8M budget accountability across Money Movement, Customer Intelligence, Commerce, and Automation platforms. Partnering directly with CIO and CTO on enterprise-wide technology strategy. Presenting quarterly to executive leadership on AI transformation roadmap.
- Architecting Atlas Enterprise Intelligence Platform — strategic vision unifying Customer Intelligence (5.2M customers monitored), Organizational Intelligence (knowledge graph), and External Intelligence (regulatory monitoring) into a shared Intelligence Layer. Prototyped core components and presented to senior technical leadership. Collaborating with Cybersecurity, Product, Risk, EA, and AWS Solutions Architects.
- Delivered Customer Intelligence Platform (CAMP) with sub-100ms response enabling personalized interventions for delinquency reduction.
- Led enterprise-scale migration from legacy on-prem monolith to cloud-native distributed architecture.
- Delivered $3M+ annual savings through personalization-driven call deflection and self-service optimization.
- Deployed Atlas Code — Claude Code with 28 specialized subagents covering all facets of software development (architecture, security, testing, documentation, compliance). Developed with AWS Solutions Architects. Reduced development cycles from 20 weeks to 2 weeks; 6 weeks total to production.
- Prototyped and presented Atlas Web as replacement for current generative AI tooling — research and development platform for product owners, architects, business analysts, and leadership. MCP Protocol integration with the Intelligence Layer.
Director of Architecture, Digital Transformation
Lowe's Companies, Inc.
Led enterprise-wide architecture transformation at 2,000+ store scale.
- Spearheaded migration from IBM Web Commerce to native GCP — microservices at scale.
- Architected federated front-end platform for all digital experiences (web, mobile, in-store).
- Engineered Product Detail Page handling 12M daily / 60M peak transactions, zero incidents.
- Built developer community from 0 to 360 members with unified standards.
Principal Engineer, Platform Modernization
Charles Schwab
- 1,600% performance improvement — 16 seconds to sub-1 second load times.
- Migrated legacy monolithic architecture to cloud-native stack.
- Established cross-organizational methodology — 35% faster delivery cycles.
Solutions Architect, Cloud Transformation
American International Group (AIG)
- Architected initial AWS cloud foundation with secure, scalable infrastructure.
- Transitioned monolithic systems to API-based architecture enabling distributed development.
Progressive Leadership (18 years)
Transamerica
Software Engineer → Principal Engineer → Director of Digital Marketing Strategy → Principal Engineer, Mobile
- Led Quicken 401(k) Advisor recognized in Yahoo's Top 100 Websites.
- Built marketing automation cloud for 1:1 customer relationships at scale.
- Architected corporate mobile strategy and nationwide digital kiosk network.
Education & Certifications
Western Carolina University
Computer Science | 1991 – 1995
AWS Solutions Architect
Amazon Web Services, 2018
Advanced AI/ML Implementation & Strategy
Professional Development
Thought Leadership
Atlas: Enterprise Intelligence Platform
Architecture blueprint unifying customer intelligence, organizational knowledge, and external awareness into a queryable Intelligence Layer for AI agents
View Architecture Overview →Agentic Software Development: Transforming Enterprise Delivery
Whitepaper on autonomous development frameworks, multi-agent orchestration, and the 28-agent SDLC architecture
Read Whitepaper →Enterprise Business Value Framework
Methodology for ROI measurement, capability-based technology planning, and investment prioritization
Read Framework →